Messaging
OneRoom Health is redefining how and where care happens. We exist to close the distance between patients and providers—eliminating traditional barriers through immersive technology, thoughtful design, and patient-centered experiences. Whether placed in a rural clinic, urban facility, or a community health center, OneRoom creates a clinical-grade environment that brings specialty care to the people who need it most.
More than hardware, OneRoom is a fully integrated care solution—blending diagnostics, data, and design into a seamless encounter that mirrors in-person care. Our brand reflects innovation with intention: bold, clear, human.
Lexicon
| Brand and Industry Terminology | Term | Description |
| Master Brand | OneRoom Health ™ | N/A |
| Industry | Healthcare | N/A |
| Industry Terminology | ||
| Master Category | Immersive Care – Short This is OneRoom’s category of care—should be referenced in overview, pitch, and position statements. | Immersive Care is the foundation for the next generation of healthcare, a presence-driven experience that brings patients and providers together in a shared reality across vast distances. Powered by immersive presence systems, real-time diagnostic integration, clinical evidence capture, and AI-enhanced visit orchestration, it doesn’t just connect people; it transforms every clinical encounter into lasting digital intelligence that improves care for all. |
| Immersive Care – Long | Immersive Care is more than remote care. It’s the beginning of healthcare’s next evolution, where distance is invisible, connection feels effortless, and every clinical encounter contributes to a growing body of digital evidence that strengthens care for every patient. At its core is a convergence of four breakthrough technologies working in perfect harmony. Immersive presence systems create a true shared reality between patients and providers, restoring the human connection at the center of medicine. Real-time diagnostic integration brings trusted digital instruments into any location, streaming data instantly to all participants and deepening the clinical encounter. Clinical evidence capture transforms what was once a fleeting examination into a precise, enduring digital record. And AI-enhanced visit orchestration uses these insights to enable longitudinal analysis, predictive detection, and personalized care—instantly and over time. This is healthcare without compromise, overcoming geography, travel requirements, physician shortages, and delays in care. Immersive Care makes quality healthcare accessible anywhere, while elevating the connection, accuracy, and trust that define the best in medicine. | |
| Sub-Category | Immersive Medical Care | Comprehensive visit support with an on-site technician, enabling providers full clinical visibility to assess, diagnose, and manage conditions. |
| Immersive Geriatric Care | Designed for older adults with multiple or complex health needs. OneRoom enables high-touch, team-based care for older adults so they’re comfortable in a familiar setting. | |
| Immersive Primary Care | Supports ongoing, relationship-based care through consistent provider access and coordinated follow-up. OneRoom helps maintain continuity across visits and care teams. | |
| Immersive Specialty Care | Brings the expertise of specialists into local clinics by connecting to patients in real time. OneRoom supports diagnostics, consults, and continuous planning with local, on-site staff that’s closer to the patient’s home. | |
| Immersive Urgent Care | Provides immediate access to care for sudden or serious symptoms. OneRoom enables timely triage, evaluation, and treatment without long wait and travel times. | |
| Pillars | Feature | |
| Immersive Presence Systems | Immersive Presence Systems are advanced visual and audio technologies that create a shared reality between patients and providers. By combining life-size, ultra-high-definition displays, spatial audio, and intelligent camera systems, they replicate the natural eye contact, posture, and flow of in-person interactions, restoring the human connection that defines exceptional care. | |
| Real-Time Diagnostic Integration | Real-Time Diagnostic Integration is the ability to connect trusted digital medical instruments to any location and stream their data instantly to all participants. This integration allows providers to guide exams remotely, view readings as they happen, and achieve the same clinical depth and precision as if they were physically in the room. | |
| Clinical Evidence Capture | Clinical Evidence Capture is the process of transforming traditionally ephemeral medical encounters into precise, secure digital records. By capturing synchronized visuals, audio, and diagnostic data, it enables more informed follow-ups, longitudinal health tracking, and actionable population health insights. | |
| AI-Enhanced Visit Orchestration | AI-Enhanced Visit Orchestration is the application of intelligent algorithms to coordinate every stage of the patient encounter. It analyzes digital evidence in real time, predicts health risks, surfaces relevant information, and automates documentation, making every visit more efficient, informed, and patient-centered. | |
| Product and Services Terminology | Feature | |
| Product Line | CareRooms | A CareRoom is an immersive, digitally connected care environment that brings patients and providers together, regardless of distance. It enables an authentic presence through life-size video, spatial audio, comprehensive diagnostic capabilities and connected medical devices, allowing providers to deliver expert care from a remote clinical location. Each CareRoom is designed to replicate the in-person experience, reduce barriers to access, and build trust through a high-quality, human-centered interaction that goes beyond traditional telemedicine. Built on a SOC 2 Type II-compliant foundation, every CareRoom ensures the highest standards of privacy, security, and data protection—because trust starts with safety. |
| Model(s) | OneRoom Sc (Specialty Care) | The OneRoom Sc (Specialty Care) model is the flagship CareRoom that’s designed to support advanced diagnostics and remote specialty consultations. It delivers robust medical care capabilities across a wide range of specialty use cases, offering the clinical precision and flexibility needed to deliver complex care from a distance. |
| OneRoom Pc (Primary Care) | The OneRoom Pc (Primary Care) model is a versatile CareRoom designed to support routine visits, preventive screenings, and general clinical care. It delivers immersive medical care capabilities that make everyday healthcare more accessible, helping providers offer a familiar, connected experience to patients in any location. | |
| OneRoom Lc (Long-Term Care) | The OneRoom Lc (Long-Term Care) model is a CareRoom designed for use in skilled nursing facilities, rehabilitation centers, and assisted living environments. It brings medical care directly to residents, enabling ongoing monitoring, clinical assessments, and provider visits without the need for travel or transfers. | |
| OneRoom Peds (Pediatric Care) | The OneRoom Peds (Pediatric Care) model is a child-friendly CareRoom built to support pediatric visits across all age groups. It combines immersive medical care capabilities with a calming, engaging environment that helps children feel safe, supported, and connected to their providers from a distance. | |
| Core Features (Our Heroes) | CareWall ™ | At the foundation of every CareRoom is a CareWall turning each visit into a fully digital, immersive experience. This life-size, ultra-high-resolution display utilizes edge computing to bring together a digital exam, diagnostics, caregivers, and a true-to-scale stream of the provider on one intelligent canvas. Patients and providers connect naturally, face-to-face, with unmatched presence, clarity, and trust. CareScapes™ customizes the environment to each patient’s preferences, enhancing comfort and engagement. Integrated with OneRoom OS, the CareWall works seamlessly with the entire CareRoom to deliver a shared-reality experience that sets a new standard for care. |
| Essential building blocks of the product | Muro ™ | Meet Muro. Muro is the helpful presence and personality of Immersive Intelligence, the in-room interface that works alongside patients, providers, and technicians throughout each visit. Calm, ambient, and responsive, Muro guides the care encounter by listening, offering contextual prompts, adjusting the environment, and supporting interaction without distraction. It orchestrates lighting, sound, and visuals in real time while quietly capturing key moments of the visit. Muro can fetch medical records, surface relevant diagrams, generate real-time visit summaries, and help document encounters through built-in scribe and capture functionality. More than an assistant, Muro is a trusted presence that brings ambient intelligence to life, bridging technology and human connection in ways that feel effortless and personal. |
| Provider Hub | The Provider Hub is a high-performance clinical workstation that gives remote providers full access to immersive medical care. Purpose-built to integrate with OneRoom OS, it combines a computer, large high-definition screen, camera, omnidirectional microphone, and audio to deliver crystal-clear communication and clinical visibility. The Provider Hub empowers clinicians to lead each visit with confidence, clarity, and presence without the clutter or complexity of traditional telehealth tools. | |
| Technician Hub | The Technician Hub is the in-room command center that empowers on-site staff to coordinate and support every immersive care visit. Purpose-built to integrate with OneRoom OS, it includes a dedicated workstation, tablet, ergonomic stool, and centralized Instrument Hub to streamline hands-on tasks and provider collaboration. The Technician Tablet provides real-time access to provider instructions, patient data, and diagnostic inputs, while the Instrument Dock keeps essential clinical tools organized, charged, and ready for use. With seamless device integration and full environmental control, the Technician Hub ensures each visit runs smoothly, efficiently, and without disruption, bringing clarity, comfort, and confidence to every encounter. | |
| Digital Instruments | OneRoom’s Digital Instruments put precision, control, and clarity in the provider’s hands through a suite of connected, real-time diagnostic tools. Each instrument has been tightly integrated with OneRoom OS to give providers a direct line into the patient’s condition, with live data streaming that outperforms traditional analog instruments. It’s how remote care becomes real care. Have an instrument you want integrated into OneRoom? Any instrument can be compatible with an API. | |
| Services | OneRoom OS ™ | OneRoom OS is the operational backbone of immersive medical care. We’ve built a software platform that powers every CareRoom to enable digital visits. It’s designed to keep providers focused on face-to-face care, not software. Running across the CareWall, Provider Hub, and Technician Hub, OneRoom OS connects diagnostic tools, room controls, and visit coordination into one streamlined interface that’s easy to use and ready to scale. It integrates with your existing EHR or EMR, enhancing your current workflows rather than replacing them, so documentation, referrals, and continuity of care stay uninterrupted. With built-in APIs, real-time monitoring, and scalable architecture, OneRoom OS is distinct from the Immersive Intelligence™ ecosystem powered by Muro™. |
| OneRoom Support | OneRoom Support is included with every CareRoom and provides the expert guidance and technical reliability needed to keep your system running smoothly. It’s the ongoing support layer behind immersive medical care, covering help desk access, plugin maintenance, license management, and system updates. From routine diagnostics to unexpected troubleshooting, our team is here so yours can focus on delivering care without interruption. | |
| OneRoom Network ™ | OneRoom Network is an optional premium service that connects your CareRoom locations to a national panel of board-certified specialists. Designed for health systems that want to expand access to care without adding internal staff or managing a referral network, it allows patients to be seen by trusted providers who appear directly on the CareWall, delivering high-quality, face-to-face care without the need for travel. Whether you’re using your own referral partners or OneRoom’s growing network, the experience is seamless and fully integrated. Real-time documentation and AI-generated visit summaries help close referral loops instantly, while shared visits and warm handoffs improve care continuity and strengthen clinical relationships. With pay-per-encounter pricing and flexible access, OneRoom Network unlocks a new layer of specialist care, making immersive, team-based medicine scalable across every CareRoom location. | |
| OneRoom Intelligence | Immersive Intelligence is the AI-powered engine behind every CareRoom—a seamless, multilayered ecosystem of ambient, assistive, generative, and immersive AI technologies. Fully integrated into OneRoom OS, it coordinates environmental controls, syncs clinical context, and enhances interactions across the CareWall, Provider Hub, and Technician Hub. Immersive Intelligence runs in the background, elevating every moment of care through automation, insight, and adaptability. It doesn’t just react; it anticipates, adapts, and supports care delivery without adding cognitive load. This is a new kind of medical intelligence, designed to improve clinical precision and emotional presence at the same time. | |
| Features | Attributes | |
| Care Room/Product Features | CareWall ™ | The CareWall is the physical and digital centerpiece of every CareRoom, an all-in-one hardware system that mounts directly to your existing exam room wall and transforms the space into an immersive care environment. At its core is the TruePresence LED display, delivering life-size, ultra-high-definition video that brings providers into the room with natural eye contact and spatial alignment. But the CareWall is more than a screen. It also includes edge computing, multiple patient view AI-directed cameras, dynamic lighting, high-fidelity microphones and audio packaged into a clean, modern design that installs seamlessly into your environment. From diagnostic visuals to shared charts, every interaction feels intuitive, cinematic, and deeply connected. Built for clinical precision and emotional presence, the CareWall sets a new standard for what modern care looks and feels like. |
| Patient View Cameras | The Patient View Cameras deliver multiple high-resolution, real-time streams of the patient and CareRoom environment to give providers a clear, continuous view that feels like being in the room. Integrated with Immersive Intelligence, the camera does more than capture video. It also tracks patient gestures, posture, and non-verbal cues to support clinical awareness and deepen understanding. Its three-lens optical array is discreetly mounted alongside the CareWall, allowing patients to stay naturally focused on the provider without the distraction or pressure of being on camera. The result is a face-to-face connection that feels more human, more immersive, and more complete. | |
| True Presence Display | The True Presence Display is a life-size, ultra-high-resolution screen that brings providers into the room with natural eye contact, full-body framing, and spatial alignment. It creates the feeling of a real, face-to-face encounter, helping patients feel seen, supported, and truly connected to their care team. | |
| Spatial Audio | Spatial Audio is directional sound technology built into the CareRoom to create clear, lifelike conversations between patients and providers. By anchoring voices to their position on the True Presence Display, it makes dialogue feel more natural, grounded, and emotionally present, reducing strain and enhancing the sense of being truly face-to-face. It’s not just better audio; it’s sound designed for human connection. | |
| Exam Chair | The Exam Chair is a fully adjustable, clinical-grade chair designed for both functionality and comfort and built to meet the latest ADA accessibility standards. Its design ensures that all patients, including those with mobility challenges, can access care with dignity and ease. The chair reclines smoothly to support guided exams, proper positioning, and provider-led assessments while offering a more relaxed and patient-friendly alternative to traditional exam tables. Thoughtfully engineered to reduce anxiety and increase ease of use, it helps patients feel supported, at ease, and ready to engage, making it an essential part of the immersive care experience. | |
| Guest Seating | Every CareRoom includes thoughtfully designed guest seating to welcome caregivers and loved ones into the visit. Unlike a chair brought in as an afterthought, the built-in bench is a permanent part of the space, positioned to support participation without interrupting the flow of care. Whether for children, older adults, or those needing extra support, caregivers are a vital part of the care experience, and the CareRoom was intentionally designed to honor that. It balances privacy with inclusion, making space for family-centered and one-on-one care without compromise. | |
| Care Scapes | CareScapes are dynamic, environmental backdrops that transform the CareRoom’s mood in real time. Integrated with Immersive Intelligence, CareScapes adapt lighting, imagery, and ambient sound to reduce stress, support healing, and personalize the experience for each patient. From dimmed, focused lighting for intimate conversations to brighter scenes for clinical assessments, the system adjusts automatically, remembering preferences and responding to needs from the moment a visit begins. Whether it’s a tranquil visual scene or a subtle shift in tone, CareScapes help patients feel at ease, turning clinical rooms into immersive spaces of comfort, care, and calm. | |
| Muro ™ | Ambient Intelligence | Always available and contextual AI passively gathers insightful clinical cues, supporting care behind the scenes without disrupting the conversation. |
| Scribe and Capture | Automatically records and summarizes key moments from the visit, reducing manual documentation and allowing providers to stay focused on the patient in front of them. | |
| Room Orchestration | Dynamically moves patient care ahead by gathering data pre-visit, during the visit in real time, and post-visit to improve the patient workflow, connecting care teams to the specific needs of each patient and provider. | |
| Visit Summary | Generates a clear, shareable recap after each encounter, capturing key decisions, follow-up steps, and clinical highlights for both patients and care teams. Unlike an EMR scribe, which focuses on detailed charting for medical records, the Visit Summary is designed for clarity and collaboration. It distills the most important moments of the visit into an easy-to-understand format that supports patient engagement and keeps the entire care team aligned. | |
| Provider Hub | Provider Workstation (Includes:) | A secure, purpose-built immersive care hardware and software that gives remote providers full access to video, audio, and patient data, enabling complete clinical encounters from anywhere. |
| High-Defintion Camera | Delivers a clear, full-frame, lifelike video stream of the provider to enhance face-to-face connection, build trust, and support precise clinical observation. | |
| Integrated Audio | Enables seamless, echo-free communication between patient and provider—no external equipment required. | |
| Directional Microphone | Filters out background noise to focus on patient and provider voices, making every conversation feel clear, personal, and distraction-free. | |
| CareRoom video stream LED | Signals when a live session is in progress, helping providers maintain situational awareness and protect patient privacy during virtual exams. | |
| Not included note: | Desk, chair, and general workstation not included. | |
| Technician Hub | Technician Workstation (Includes:) | Included with every CareRoom, the Technician Workstation is a thoughtfully designed mobile, all-in-one functional furniture piece. It allows on-site staff to coordinate virtual visits, assist providers, and manage diagnostic tools with ease. With the workstation acting as home base to the technician tablet, instrument dock, and connected medical devices, technicians can freely move around the room. Built for mobility, control, and integration with OneRoom OS, the workstation is a critical link between immersive technology and human touch, enabling hands-on patient support while ensuring every detail is handled in real time. |
| Instrument Dock | An integrated storage and charging station on the workstation that keeps clinical instruments organized, sanitized, and instantly accessible for use during visits. | |
| Technician Tablet | A portable command center that gives technicians real-time access to patient data, provider instructions, and diagnostic inputs—all powered by OneRoom OS. | |
| Technician Stool | An ergonomic, mobile seat designed for comfort and agility, allowing technicians to move easily around the CareRoom and stay engaged throughout the visit. | |
| Instrument Hub | A centralized power and connectivity unit that links all medical devices in the CareRoom, enabling smooth data capture and real-time integration within the OneRoom ecosystem. | |
| Digital Instruments | Digital Instruments (included in Sc Model) | The Digital Instruments suite brings advanced diagnostics directly into the CareRoom. Depending on the CareRoom model, FDA-approved tools are included and tailored to meet specific clinical needs. Each instrument streams real-time data, imagery, or audio into OneRoom OS and the CareWall, giving remote providers high-fidelity visibility as if they were in the room. Integrated AI analyzes exam inputs in seconds, surfacing insights to help providers make faster, more confident decisions. From cardiology to dermatology, Digital Instruments deliver a new level of precision and responsiveness in immersive medical care. Our growing API-enabled ecosystem integrates virtually any compatible digital tool, bringing the most trusted brands into the OneRoom. |
| Stethascope | A digital stethoscope with advanced noise cancellation and audio amplification, designed to deliver crystal-clear heart and lung sounds. Real-time audio is streamed directly into OneRoom OS and the CareWall, giving remote providers clinical-grade sound clarity for accurate assessments. | |
| Otoscope | A connected, high-definition handheld device used to examine the ear canal and eardrum. Live imagery is streamed into OneRoom OS and displayed on the CareWall, allowing providers to guide the exam and assess findings in real time. | |
| Dermascope | A digital magnifying lens that captures detailed images of the skin for evaluating rashes, lesions, and dermatologic conditions. Live visuals stream directly to OneRoom OS and the CareWall, enabling real-time consultation and documentation. | |
| Vitals Kit | A streamlined set of connected tools that measures blood pressure, heart rate, temperature, and oxygen saturation. All vitals are captured and streamed instantly into OneRoom OS and displayed on the CareWall for provider review during the visit. | |
| EKG | A diagnostic electrocardiogram device that records the heart’s electrical activity to help detect rhythm abnormalities and cardiac issues. The data is captured live and streamed into OneRoom OS and the CareWall, providing immediate access to waveforms and analysis. | |
| Ultrasound | A portable, high-resolution imaging device that uses sound waves to visualize internal organs, soft tissue, and blood flow. Real-time images are streamed directly to OneRoom OS and the CareWall, enabling detailed, remote clinical review on the spot. | |
| Services | Features | |
| OneRoomOS ™ | Connected Cloud | The OneRoom Connected Cloud is the secure, scalable backbone of the entire platform, powering every CareRoom, application, and AI service across the ecosystem. Built on a SOC 2 Type II-compliant infrastructure, it ensures the highest standards of data privacy, security, and operational integrity. The cloud environment enables seamless data flow, real-time collaboration, system updates, and API integrations with EHRs and third-party platforms. Designed for reliability, interoperability, and performance, it keeps OneRoom connected, intelligent, and future-ready. |
| Provider Workspace | The Provider Workspace is a core application within OneRoom OS that serves as the virtual command center for remote care. It gives providers a streamlined interface to lead visits, access patient data, view diagnostics, and collaborate with on-site technicians in real time. Fully integrated with the Provider Hub and Connected Cloud, this app brings immersive care to life for the provider, supporting clinical precision, faster decisions, and deeper patient connection from anywhere. | |
| Technician Workspace | The Technician Workspace is the application within OneRoom OS that’s built to support technicians during live visits. It manages diagnostic workflows, data streaming, communication tools, and environmental controls—all from a single, responsive interface. Accessed through the Technician Tablet, this app ensures consistent, seamless performance across every CareRoom experience. | |
| Environment Controls | Environment Control is a built-in OneRoom OS feature that manages lighting, sound, and camera positioning to create the ideal clinical atmosphere for every visit. It adjusts in real time based on provider input, patient preferences, and the flow of the exam. At the center of this experience are CareScapes™, dynamic audio-visual environments that shift from calming to clinical with intention and precision. With intelligent automation and seamless integration, the environment becomes an active part of care delivery, supporting comfort, focus, and connection throughout the visit. | |
| API | The OneRoom API is our secure integration feature that connects OneRoom OS to a growing ecosystem of digital tools. It enables seamless interoperability with EHR systems, diagnostic platforms, scheduling software, and third-party applications, giving health systems the flexibility to customize workflows while maintaining data integrity and performance. Built for scale, the API makes OneRoom an open, extensible platform ready to evolve with your technology stack. | |
| Virtual Guest Access | Virtual Guest Access is a OneRoom OS feature that allows family members, caregivers, and case managers to join visits from anywhere—no login, app download, or technical setup required. Guests can join through a mobile device or web browser, making participation easy and accessible. Once connected, they appear on camera and are displayed on the CareWall in real time, creating a face-to-face experience that feels personal and supportive for both patient and provider. It’s an essential part of making care more collaborative, inclusive, and emotionally connected. | |
| Scheduling | The Scheduling feature connects directly to the provider’s calendar, making it simple to move between in-person and immersive care visits. Integrated with existing workflows, it helps teams coordinate appointments, optimize time, and streamline transitions so providers can focus on care, not logistics. | |
| EMR/EHR Integration | OneRoom OS features built-in EMR and EHR integration, enabling data exchange between platforms, including AI-assisted documentation throughout the visit. Diagnostics, visit notes, and care plans are automatically captured and synced into your existing system, reducing administrative burden and enhancing continuity of care without added steps. | |
| SOC 2 Type II Privacy and Security | OneRoom is built on a SOC 2 Type II-compliant infrastructure, meeting the highest standards for data privacy, security, and operational integrity. From system architecture to guest access, every interaction is protected by rigorous safeguards designed to keep patient data secure and your organization fully compliant. | |
| Clinical Presentation Layer | The Clinical Presentation Layer is a unified, real-time interface within OneRoom OS that brings together everything a provider needs—video, diagnostics, patient data, charts, and live feeds—all in one streamlined view. Designed for clarity and fast decision-making, it eliminates screen-switching and guesswork, giving providers full visibility and control at every moment in the visit. | |
| OneRoom Network ™ | Tier Specialty Network/Options, Specialist network | See OneRoom Network above. |
| Premium Add-on Services | Brand Customization | CareRooms can be enhanced with custom branding to reflect your organization’s unique identity. From finishes and fabrics to lighting, hardware, and environmental design, this add-on service delivers a truly personalized installation that aligns with your visual brand and patient experience goals. |
| OneRoom Plus ™ | OneRoom Plus is our premium support tier, designed to keep your system running flawlessly. It includes priority access to technical support, faster response times, added layers of operational oversight and extended warranty and maintenance, giving you peace of mind and minimizing downtime across every location. | |
| Patient Marketing Package | The Patient Marketing Package includes tailored physical and digital materials to help educate, engage, and inspire confidence in patients and partners. From onboarding kits to promotional assets, this add-on supports awareness and adoption of immersive care within your community. | |
| Video Production Services | Our Video Production Services offer custom-branded video content to elevate the patient experience and expand your digital brand presence. From educational videos to environmental loops and promotional reels, these assets bring your OneRoom story to life—on site, online, and everywhere in between. | |
| OneRoom Certifications | ||
| Providers | OneRoom Health Immersive Care Certified Provider | This certification recognizes clinical professionals who have been trained to deliver immersive medical care using the OneRoom platform. Certified providers are equipped to lead virtual visits with confidence, accuracy, and fluency across the OneRoom OS, CareRoom environment, and digital instrument suite. They’re experts in high-fidelity remote diagnostics, patient engagement, and immersive communication. |
| Technicians | OneRoom Health Immersive Care Certified Technician | This certification validates the skills of on-site care technicians who manage the CareRoom environment and support immersive care delivery. Certified technicians are trained in room orchestration, diagnostic tool management, and real-time collaboration with remote providers. They ensure that every visit runs smoothly by combining technical expertise with human-centered care. |
| Developers | OneRoom Health Immersive Care Certified Developer | This certification is designed for software developers and technical teams working to integrate, extend, or customize the OneRoom OS. Certified developers gain advanced knowledge of OneRoom APIs, data standards, and system architecture, enabling them to build secure, scalable solutions that expand the immersive care ecosystem. |
| Clinical Terminology | Preferred Usage | |
| Virtual care/telehealth Immersive Care | Immersive Care | N/A |
| Exam | Digital Exam, Digitally Enabled Exam | N/A |
| Diagnosis and Testing | Digital Diagnostics | N/A |
| Patient Family , Caregiver, or Guest Attendee | “Virtual Guests,” “Digital Guest,” “Live guests” | N/A |
| Location, Clinic, Site, or Facility | Immersive Care [term] | N/A |
| Provider, Clinician, Technician, or Team | Immersive Care [term] | N/A |
| Encounter, Visit, or Appointment | Immersive Care [term] | N/A |
| Diagnosis and Testing | Digital [term] | N/A |
| Hardware | N/A | |
| Cart | Instrument Hub | N/A |
| Technology | OneRoomOS ™ | N/A |
| Resources and Training | Preferred Usage | |
| Developers | Developer Hub | N/A |
| Patient | Patient Resources | N/A |
| Clients | Knowledgebase (Providers, Technicians, and End Users) | N/A |
| Work in Progress / Discussion Only | Preferred Usage | |
| Charting, AI Charting | N/A | |
| Visit Summary | N/A | |
| Follow-up Summary | N/A | |
| Patients vs. Members | Patients | N/A |
| Customers vs. Clients | N/A | |
| Tablet (Technician) | Technician Tablet | N/A |
| Provider Experience | Provider Hub, Provider Care Hub, etc. | N/A |
| Implementation (as a phase) | OneRoom Implementation | N/A |
| Training (as a phase) | OneRoom training, onboarding, and support | N/A |
| Developers | Developer Hub | N/A |
| Negative Words | ||
| Hardware | Okay in long format and technical text (i.e., Tech Specs) | N/A |
| Device | Okay in long format and technical text (i.e., Tech Specs) | N/A |
| Wall | Okay in long format and technical text (i.e., Tech Specs) | N/A |
Messaging platform
Brand Overview
“OneRoom Health is creating a new category of care: Immersive Medical Care. We exist to close the distance between patients and providers—eliminating barriers through immersive technology, thoughtful design, and human-centered experiences. Whether placed in a rural clinic, urban facility, or community health center, OneRoom creates a clinical-grade environment that brings specialty care to the people who need it most.
More than hardware, OneRoom is a fully integrated care solution—blending diagnostics, data, and design into a seamless encounter that feels as real as being there. Our brand reflects innovation with intention: bold, clear, and human.”
Core Messaging
Our Mission
Our Vision
Our Values
Equity: We believe care should be accessible, regardless of geography or circumstance.
Innovation: We design boldly and think beyond what’s always been done.
Clarity: We value clear communication, design, and experiences—for patients and partners alike.
Integrity: We lead with transparency, honesty, and a commitment to doing what’s right.
Empathy: We design with people in mind—creating spaces and systems that put human needs first.
Brand Identity
Brand Identity
Brand Voice
Our voice is Human. Clear. Confident.
We speak boldly, backed by deep clinical and technological expertise—but never at the expense of empathy. We value clarity over jargon, purpose over trend, and connection over complexity.
Brand Personality
The OneRoom Health brand is bold, thoughtful, and future-focused. We lead with confidence that’s grounded in deep expertise, but remain approachable and human. We aim to inspire trust among patients, providers, and partners by showing up with consistency, credibility, and compassion.
Confident, yet sincere.
We speak with clarity, grounded in clinical credibility and technological expertise. We stay humble and focused on making a real impact.
Relatable and innovative.
Our model was created by doctors and technologists who’ve lived the challenges. We build trust through empathy, smart design, and solutions that actually work.
Insightful, not overcomplicated.
We explain complex technology in simple, concise ways. We lead with value and outcomes, not specs and buzzwords.
Forward-thinking and realistic.
We’re here to elevate the care experience for providers, patients, and systems alike. We show what’s possible and make it feel within reach.
Brand Positioning
Brand Promise
Elevator Pitch
What does OneRoom Health do?
“OneRoom Health delivers Immersive Medical Care through digitally enabled exam rooms that bring specialty care to people no matter where they live.
We transform any space into a shared-reality environment, giving providers a clinical-grade connection with patients, complete with diagnostics, data, and ambient intelligence. Care feels real, human, and personal, just like it should.”
Messaging Framework
Brand Story
Across the country and around the world, care-limited communities face a growing crisis: access to primary and specialty care. Health systems can’t afford to send specialists to far-off clinics. Patients often lack the time, transportation, or financial resources to travel long distances for appointments. This means patients go without the care they need, providers are stretched thin, and gaps in health equity grow.
At OneRoom Health, we understand the challenge of maximizing care quality while managing operational efficiency. With our medical backgrounds and direct feedback from healthcare leaders across diverse communities, we’ve designed a comprehensive solution built for patient comfort and system resilience over time.
Our three-step approach makes it simple: Set up your OneRoom, connect your providers, and transform your healthcare delivery.
Our OneRoom technology, replicates the in-person care experience, helping health systems expand access to high-quality care without the cost of new facilities or added staff. “
Primary heroes
Healthcare facilities
Healthcare providers
Have a problem
External problems
- Limited provider availability and scheduling constraints
- Inefficient resource allocation across multiple locations
- Disconnected, impersonal telehealth experiences
- Lack of real-time medical data in remote consultations
- High costs of traditional staffing models
- Geographic and logistical barriers to specialist access
Internal problems
- Frustration with operational inefficiencies in care delivery
- Feeling disconnected from patients through standard telehealth
- Worry about providing incomplete care due to technology limitations
- Stress about maximizing provider productivity and patient satisfaction
Philosophical problem
- Quality healthcare should be efficient, personal, and comprehensive
- Every patient deserves access to top specialists with complete diagnostic capabilities
And Meets a Guide (OneRoom Health)
Primary Empathy Statement
Expanded Empathy Statement
““You’re working in a system that’s stretched and still trying to deliver equitable care. We help you do both: expand access and ease the burden on your team.”
“Reaching patients shouldn’t mean overextending your resources. We help you bring high-quality care to more people efficiently and equitably.”
“Distance shouldn’t limit the quality of care you provide. We help you expand access to reach more people efficiently and equitably.” “
Authority credentials
- Founded by healthcare professionals with medical backgrounds
- Proven success across diverse healthcare settings and communities
- Comprehensive solution addressing both access and efficiency challenges
- Direct feedback from healthcare leaders who needed this exact solution
Who gives them a plan (Simple three-step process)
Step 1: Set up your OneRoom
Installation of our integrated technology ecosystem. Features include shared reality display, mobile diagnostic cart, multi-camera set up, clinical exam chair and guest seating.
We’ll provide full training for your medical assistants and staff.
Step 2: Connect your providers
- Seamlessly integrate with your existing workflow and provider network
- Enable providers to efficiently serve multiple locations
- Facilitate collaboration between specialists, case managers, and primary care providers in real time
Step 3: Transform your healthcare delivery
- Patients receive comprehensive care with on-site technician support
- Providers access real-time diagnostic data for informed decisions
- Operations are streamlined with maximum efficiency and quality
- Personal, collaborative experience that feels like in-person visits
And calls them to action
Direct call to action
Transitional call to action
“Download our Healthcare Efficiency Optimization Guide”
“Watch Our OneRoom Experience Video”
“Calculate Your ROI with OneRoom Health”
That Results In Success
For healthcare facilities
- Expand existing care site into a multi-specialty care clinic with minimal need for extra staff or infrastructure
- Extend reach to patient population, improving outcomes
- Maximize provider availability with higher quality and faster referral times
- Reduce specialist travel time to clinics and optimize time at their primary worksite
- Gain efficiencies with new model bringing specialty care close to primary care access points
- Generate fast ROI with a $8,000–$10,800 contribution margin
For healthcare providers
- Efficient practice management serving multiple locations
- Meaningful patient connections with video, scans, charts, and lab data on one seamless interface
- Collaborative care with on-site technicians
Professional fulfillment with optimized productivity - More confident decision-making with digital diagnostics and exams
- Steamlined follow-up with tools that improve patient understanding and compliance
For patients
- Enhanced healthcare experience fostering confidence and connection with care team
- Welcoming environment tailored to preferences and inclusive of loved ones and care advocates
- More informed visits to improve understanding
Reduced wait times for care tthat’s closer to home - Real-time health monitoring for immediate care decisions
- Collaborative care team focused on their outcomes
And helps them avoid failure
Stakes
- Continued operational inefficiencies limiting care capacity
- Patients receiving disconnected, incomplete telehealth experiences
- Provider burnout from inefficient systems and workflows
- Missed opportunities to optimize resources and improve outcomes
- Facilities falling behind competitors with superior care delivery
- Healthcare organizations struggling with sustainable growth models
- Loss of patient trust due to substandard remote care experiences
Key messaging points
Tagline
Value propositions
- Create comprehensive immersive care experiences with real-time medical data
- Optimize provider efficiency across multiple locations
- Bridge healthcare access gaps with advanced technology
- Provide first-class care experiences for all parties
- Enable collaborative care with on-site medical assistant support
- Streamline operations while improving patient outcomes
Why OneRoom?
- Scalable ecosystem: Modular platform with open API, expanding tools, and future-ready design.
- Operational efficiency: Reduce referrals strain and staffing burden while expanding access.
- Strategic advantage: Capture in-network referrals, improve specialty care, and boost revenue.
- Elevated care experience: Near in-person feel with impeccable diagnostics and guest participation
- Provider-first design: Intuitive workflows, high-quality visuals, and real-time support keep clinicians focused on care.
- Connected care delivery: Shared space for PCPs, specialists, and teams to collaborate and improve outcomes.
- Secure and reliable: Fully managed uptime, privacy, and performance with zero internal team lift.
Proof points
- Founded by doctors and technologists
- More than 40 years of combined experience, including the founding of multiple health-focused companies
- Proven across diverse healthcare settings
- Comprehensive solution addressing access and efficiency
- Focus on complete care experience, not just technology
- Real-time medical data integration for informed decision-making
Tone by Channel or Audience
Patients
Tone
Reassuring, inviting, human
Objective
Help patients feel supported, seen, and at ease using immersive technology.
Characteristics
- Speak with empathy, not authority
- Avoid clinical jargon
- Use calming, plainspoken language
- Highlight personal comfort, connection, and simplicity
Example Language
- “Feel closer to your care team, even from far away.”
- “A room designed for comfort, connection, and care.”
- “You don’t need to learn the tech—we’ve already done that for you.”
Providers
Tone
Respectful, straightforward, efficient
Objective
Reinforce that OneRoom was built for and with clinicians.
Characteristics
- Keep messaging lean and purposeful
- Reflect clinical expertise and trust
- Acknowledge real-world workflow challenges and offer solutions
- Use active, performance-based language
Example Language
- “Built to reduce friction, not add to it.”
- “Designed for face-to-face care, not workarounds.”
- “Spend less time troubleshooting, more time connecting.”
Health Systems / Decision-Makers
Tone
Visionary, strategic, confident, and Innovative
Objective
Position OneRoom as a category-defining solution with measurable ROI.
Characteristics
- Speak to system-wide impact and innovation
- Emphasize future-readiness, scale, and outcomes
- Use clear, confident language that signals leadership and bold thinking
Example Language
- “A new care infrastructure for the next decade.”
- “Reimagine care delivery—without expanding your footprint.”
- “Connect every site to specialists in seconds.”
Brand History
Brand story framework
Elevator pitch
“What does OneRoom Health do?”
OneRoom Health brings care closer, no matter how far away it begins. Through immersive technology, we transform any space into a shared-reality environment, giving patients and providers a true clinical encounter.
With a high-quality, digitally enabled exam room complete with diagnostics, data, and ambient intelligence, providers are enabled to deliver in-person quality care from anywhere. Care feels real, human, and personal, just like it should.
OneRoom Health delivers immersive, human-centered care that brings high-quality specialty care to places it’s never been. Our technology bridges the gap between patients and providers through digitally enabled exam rooms, ambient intelligence, and intuitive clinical tools—eliminating the barriers of geography, infrastructure, and provider scarcity.
We promise to break down the distance barriers of today and redefine what care looks like tomorrow.
OneRoom Health delivers Immersive Medical Care through digitally enabled exam rooms that bring specialty care to people no matter where they live.
We transform any space into a shared-reality environment, giving providers a clinical-grade connection with patients, complete with diagnostics, data, and ambient intelligence. Care feels real, human, and personal, just like it should.
Across the country and around the world, care-limited communities face a growing crisis: access to primary and specialty care. Health systems can’t afford to send specialists to far-off clinics. Patients often lack the time, transportation, or financial resources to travel long distances for appointments. This means patients go without the care they need, providers are stretched thin, and gaps in health equity grow.
At OneRoom Health, we understand the challenge of maximizing care quality while managing operational efficiency. With our medical backgrounds and direct feedback from healthcare leaders across diverse communities, we’ve designed a comprehensive solution built for patient comfort and system resilience over time.
Our three-step approach makes it simple: Set up your OneRoom, connect your providers, and transform your healthcare delivery.
Our OneRoom technology, replicates the in-person care experience, helping health systems expand access to high-quality care without the cost of new facilities or added staff.
Hospitals, clinics, health centers, senior living communities, urban and rural practices
Doctors, specialists, nurse practitioners
- Limited provider availability and scheduling constraints
- Inefficient resource allocation across multiple locations
- Disconnected, impersonal telehealth experiences
- Lack of real-time medical data in remote consultations
- High costs of traditional staffing models
- Geographic and logistical barriers to specialist access
- Frustration with operational inefficiencies in care delivery
- Feeling disconnected from patients through standard telehealth
- Worry about providing incomplete care due to technology limitations
- Stress about maximizing provider productivity and patient satisfaction
- Quality healthcare should be efficient, personal, and comprehensive
- Every patient deserves access to top specialists with complete diagnostic capabilities
“We understand the challenge of delivering exceptional patient care while managing operational efficiency and resource constraints in today’s healthcare environment.”
“You’re working in a system that’s stretched and still trying to deliver equitable care. We help you do both: expand access and ease the burden on your team.”
“Reaching patients shouldn’t mean overextending your resources. We help you bring high-quality care to more people efficiently and equitably.”
“Distance shouldn’t limit the quality of care you provide. We help you expand access to reach more people efficiently and equitably.”
- Founded by healthcare professionals with medical backgrounds
- Proven success across diverse healthcare settings and communities
- Comprehensive solution addressing both access and efficiency challenges
- Direct feedback from healthcare leaders who needed this exact solution
Installation of our integrated technology ecosystem. Features include shared reality display, mobile diagnostic cart, multi-camera set up, clinical exam chair and guest seating.
We’ll provide full training for your medical assistants and staff.
Seamlessly integrate with your existing workflow and provider network
Enable providers to efficiently serve multiple locations
Facilitate collaboration between specialists, case managers, and primary care providers in real time
Patients receive comprehensive care with on-site technician support
Providers access real-time diagnostic data for informed decisions
Operations are streamlined with maximum efficiency and quality
Personal, collaborative experience that feels like in-person visits
“Schedule Your OneRoom Health Demo Today”
“Download our Healthcare Efficiency Optimization Guide”
“Watch Our OneRoom Experience Video”
“Calculate Your ROI with OneRoom Health”
Expand existing care site into a multi-specialty care clinic with minimal need for extra staff or infrastructure
Extend reach to patient population, improving outcomes
Maximize provider availability with higher quality and faster referral times
Reduce specialist travel time to clinics and optimize time at their primary worksite
Gain efficiencies with new model bringing specialty care close to primary care access points
Generate fast ROI with a $8,000–$10,800 contribution margin
Efficient practice management serving multiple locations
Meaningful patient connections with video, scans, charts, and lab data on one seamless interface
Collaborative care with on-site technicians
Professional fulfillment with optimized productivity
More confident decision-making with digital diagnostics and exams
Steamlined follow-up with tools that improve patient understanding and compliance
Enhanced healthcare experience fostering confidence and connection with care team
Welcoming environment tailored to preferences and inclusive of loved ones and care advocates
More informed visits to improve understanding
Reduced wait times for care tthat’s closer to home
Real-time health monitoring for immediate care decisions
Collaborative care team focused on their outcomes
Continued operational inefficiencies limiting care capacity
Patients receiving disconnected, incomplete telehealth experiences
Provider burnout from inefficient systems and workflows
Missed opportunities to optimize resources and improve outcomes
Facilities falling behind competitors with superior care delivery
Healthcare organizations struggling with sustainable growth models
Loss of patient trust due to substandard remote care experiences
Don’t just communicate. Connect.
Create comprehensive immersive care experiences with real-time medical data
Optimize provider efficiency across multiple locations
Bridge healthcare access gaps with advanced technology
Provide first-class care experiences for all parties
Enable collaborative care with on-site medical assistant support
Streamline operations while improving patient outcomes
Scalable ecosystem: Modular platform with open API, expanding tools, and future-ready design.
Operational efficiency: Reduce referrals strain and staffing burden while expanding access.
Strategic advantage: Capture in-network referrals, improve specialty care, and boost revenue.
Elevated care experience: Near in-person feel with impeccable diagnostics and guest participation
Provider-first design: Intuitive workflows, high-quality visuals, and real-time support keep clinicians focused on care.
Connected care delivery: Shared space for PCPs, specialists, and teams to collaborate and improve outcomes.
Secure and reliable: Fully managed uptime, privacy, and performance with zero internal team lift.
- Founded by doctors and technologists
- More than 40 years of combined experience, including the founding of multiple health-focused companies
- Proven across diverse healthcare settings
- Comprehensive solution addressing access and efficiency
- Focus on complete care experience, not just technology
- Real-time medical data integration for informed decision-making
The story
Across the country and around the world, care-limited communities face a growing crisis: access to primary and specialty care. Health systems can’t afford to send specialists to far-off clinics. Patients often lack the time, transportation, or financial resources to travel long distances for appointments. This means patients go without the care they need, providers are stretched thin, and gaps in health equity grow.
At OneRoom Health, we understand the challenge of maximizing care quality while managing operational efficiency. Our company was founded by professionals with proven success across diverse healthcare backgrounds. We’ve built a comprehensive solution designed for patient comfort and system resilience over time.
Our three-step approach makes it simple: Set up your OneRoom, connect your providers, and transform your healthcare delivery.
Our OneRoom technology replicates the in-person care experience, helping health systems expand access to high-quality care without the cost of new facilities or added staff.
Schedule a demo today to see how OneRoom can restore a sense of presence.
Detailed story brand
1. A CHARACTER (The Hero)
Primary heroes:
- Healthcare facilities (hospitals, clinics, health centers, senior living communities, urban and rural practices)
- Healthcare providers (doctors, specialists, nurse practitioners)
What they want:
- To provide personalized, efficient healthcare to all patients
- To optimize provider resources and operational efficiency
- To create meaningful patient-provider connections regardless of location
- To deliver comprehensive care driven by real-time diagnostics
2. HAS A PROBLEM
External problems:
- Limited provider availability and scheduling constraints
- Inefficient resource allocation across multiple locations
- Disconnected, impersonal telehealth experiences
- Lack of real-time medical data in remote consultations
- High costs of traditional staffing models
- Geographic and logistical barriers to specialist access
Internal problems:
- Frustration with operational inefficiencies in care delivery
- Feeling disconnected from patients through standard telehealth
- Worry about providing incomplete care due to technology limitations
- Stress about maximizing provider productivity and patient satisfaction
Philosophical problem:
- Quality healthcare should be efficient, personal, and comprehensive
- Every patient deserves access to top specialists with complete diagnostic capabilities
3. AND MEETS A GUIDE (OneRoom Health)
Empathy statement: “We understand the challenge of delivering exceptional patient care while managing operational efficiency and resource constraints in today’s healthcare environment.”
ALT OPTs:
“You’re working in a system that’s stretched and still trying to deliver equitable care. We help you do both: expand access and ease the burden on your team.”
“Reaching patients shouldn’t mean overextending your resources. We help you bring high-quality care to more people efficiently and equitably.”
“Distance shouldn’t limit the quality of care you provide. We help you expand access to reach more people efficiently and equitably.”
Authority credentials:
- Founded by healthcare professionals with medical backgrounds
- Proven success across diverse healthcare settings and communities
- Comprehensive solution addressing both access and efficiency challenges
- Direct feedback from healthcare leaders who needed this exact solution
4. WHO GIVES THEM A PLAN
Simple three-step process:
Step 1: Set up your OneRoom
- Installation of our integrated technology ecosystem. Features include shared reality display, mobile diagnostic cart, multi-camera setup, clinical exam chair and guest seating.
- We’ll provide full training for your medical assistants and staff.
Step 2: Connect your providers
- Seamlessly integrate with your existing workflow and provider network
- Enable providers to efficiently serve multiple locations
- Facilitate collaboration between specialists, case managers, and primary care in real time
Step 3: Transform your healthcare delivery
- Patients receive comprehensive care with on-site medical assistant support
- Providers access real-time diagnostic data for informed decisions
- Operations are streamlined with maximum efficiency and quality
- Personal, collaborative experience that feels like in-person visits
5. AND CALLS THEM TO ACTION
Direct call to action: “Schedule your OneRoom Health demo today”
Transitional call to action:
- “Download our healthcare efficiency optimization guide”
- “Watch our OneRoom experience video”
- “Calculate your ROI with OneRoom Health”
6. THAT RESULTS IN SUCCESS
For healthcare facilities:
- Expand existing care site into a multi-specialty care clinic with minimal need for extra staff or infrastructure
- Extend reach to patient population, improving outcomes
- Maximize provider availability with higher quality and faster referral times
- Reduce specialist travel time to clinics and optimize time at their primary worksite
- Gain efficiencies with new model bringing specialty care close to primary care access points
- Generate fast ROI with an $8,000–$10,800 contribution margin
For healthcare providers:
- Efficient practice management serving multiple locations
- Meaningful patient connections with video, scans, charts, and lab data on one seamless interface
- Collaborative care with on-site medical assistants
- Professional fulfillment with optimized productivity
- More confident decision-making with digital diagnostics and exams
For patients:
- Enhanced healthcare experience with a personalized environment that accommodates loved ones and care advocates
- Personal, connected care regardless of location
- Reduced wait times and improved access to specialists
- Real-time health monitoring for immediate care decisions
- Collaborative care team focused on their outcomes
7. AND HELPS THEM AVOID FAILURE
Stakes:
- Continued operational inefficiencies limiting care capacity
- Patients receiving disconnected, incomplete telehealth experiences
- Provider burnout from inefficient systems and workflows
- Missed opportunities to optimize resources and improve outcomes
- Facilities falling behind competitors with superior care delivery
- Healthcare organizations struggling with sustainable growth models
- Loss of patient trust due to substandard remote care experiences
Key messaging points
Tagline option:
Don’t just communicate. Connect.
Value propositions:
- Create comprehensive immersive care experiences with real-time medical data
- Optimize provider efficiency across multiple locations
- Bridge healthcare access gaps with advanced technology
- Provide first-class care experiences for all parties
- Enable collaborative care with on-site medical assistant support
- Streamline operations while improving patient outcomes
ALT OPT:
Why OneRoom?
- Scalable ecosystem: Modular platform with open API, expanding tools, and future-ready design.
- Operational efficiency: Reduce referrals strain and staffing burden while expanding access.
- Strategic advantage: Capture in-network referrals, improve specialty care, and boost revenue.
- Elevated care experience: Near in-person feel with impeccable diagnostics and guest participation.
- Provider-first design: Intuitive workflows, high-quality visuals, and real-time support keep clinicians focused on care.
- Connected care delivery: Shared space for PCPs, specialists, and teams to collaborate and improve outcomes.
- Secure and reliable: Fully managed uptime, privacy, and performance with zero internal team lift.
Proof points:
- Founded by doctors and technologists
- More than 40 years of combined experience, including the founding of multiple health-focused companies
- Proven across diverse healthcare settings
- Comprehensive solution addressing access and efficiency
- Focus on complete care experience, not just technology
- Real-time medical data integration for informed decision-making